Privacy Policy

Effective Date: 8 June 2025

This Privacy Policy outlines how VentureX ("we", "us", or "our") collects, uses, discloses, and protects your personal information. We are committed to protecting your privacy in accordance with New Zealand's Privacy Act 2020.

This policy applies to information we collect through our website www.venturex.co.nz (the "Site"), and in the course of providing our business optimisation, outsourcing, and AI implementation services.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect depend on how you interact with us.

• Information you provide directly: When you fill out a contact form, send an enquiry, or engage with us for services, you may provide us with personal information such as:
  • Your name
  • Email address
  • Phone number
  • Company name and job title
  • Any other information you choose to provide in your communications with us.
• Information collected automatically: When you visit our Site, we automatically collect certain information about your device and Browse activity. This includes:
  • Log and Usage Data: Your IP address, browser type, operating system, referral source, pages viewed, and the dates/times of your visits.
  • Tracking Technologies: We use cookies and similar tracking technologies to gather this information. For more details, see the "Cookies and Tracking Technologies" section below.
• Information from third parties: We may receive information about you from other sources, such as public databases or third-party analytics providers, which we may combine with information we collect directly from you.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our services: To respond to your enquiries, deliver the services you have requested, and manage our client relationships.
• To improve our website and services: We analyse statistical information about how users interact with our Site to understand what is effective and to improve user experience.
• For marketing and communications: To send you information about our services, insights, and events that we believe may be of interest to you. You can opt out of marketing communications at any time.
• To maintain security: To protect our Site and business operations from fraud and other security risks.
• To comply with legal obligations: To meet our obligations under the Privacy Act 2020 and other applicable laws.

3. Use of AI, Cookies, and Tracking Technologies

To provide our cutting-edge services and understand user behaviour, we utilise several modern technologies.

• Google Analytics: We use Google Analytics to collect and analyse statistical data about our website traffic and usage. This helps us understand how visitors find and interact with our Site. Google Analytics collects data such as your IP address and Browse behaviour, which is then aggregated and anonymised. Google's use of this data is governed by its own privacy policy.
• LinkedIn Tracking (Insight Tag): We use the LinkedIn Insight Tag, a small piece of JavaScript code, on our Site. This allows us to perform campaign reporting and unlock valuable insights about our website visitors. We can track conversions, retarget website visitors, and learn more about the professional demographics of users who interact with our content. All data is encrypted, and personally identifiable information is not shared with us, only aggregated reports.
• Artificial Intelligence (AI) Tools: We utilise advanced AI tools for specific business purposes. When you submit an enquiry through our Site or via email, we may use AI to parse and categorise the information for efficiency and to ensure it is directed to the appropriate team member. Furthermore, we use AI to analyse larger, anonymised datasets to identify trends and statistical patterns, which helps us refine our services and business strategies. We ensure that any personal information processed by AI tools is handled securely and in line with the principles of the Privacy Act.

4. Sharing and Disclosure of Information

We do not sell your personal information. We may disclose your information to third parties only in the following circumstances:

• Our Global Team and Service Providers: VentureX operates with a global team of experts and partners with trusted third-party service providers to perform functions and provide services to us (e.g., website hosting, data analysis, IT services). As our team and partners are located in different countries, including in Asia, your personal information may be transferred and processed outside of New Zealand. We take all reasonable steps to ensure that any international recipient of your information is required to protect it in a way that provides comparable safeguards to those in the New Zealand Privacy Act 2020.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, sale, or acquisition of our company, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security and Retention

We have put in place appropriate technical and organisational security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information we hold about you.

To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Effective Date" and will be posted on our Site. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

VentureX
Wellington, New Zealand
Email: privacy@venturexnz.com